Shipping policy

Shipping Policy

Thank you for shopping with Velmora

Order Processing


Orders are typically processed within 1–3 business days. Processing times may be longer during holidays or periods of high demand.

Shipping Times


Estimated delivery time within the United States is typically 7–15 business days after processing. Delivery times are estimates and may vary depending on the destination, carrier, product availability, or other circumstances outside our control.

Tracking
 

When tracking information is available, customers will receive a shipping confirmation email with their tracking details.

Incorrect Address


Customers are responsible for providing a complete and accurate shipping address. Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost, Damaged, or Incorrect Orders


If your order arrives damaged, defective, incorrect, or appears to be lost in transit, please contact us so we can review the issue and assist you.

Multiple Packages


Some orders may arrive in separate packages if products are fulfilled from different locations.

Contact Us 


If you have any questions regarding your order or shipping, please contact us at widmanmendez64@gmail.com.